Refund policy
Please note that all sales are final, and refunds are not available.
We accept returns for size exchanges only within the following timeframes from the delivery date:
- International orders: Within 10 business days
- Domestic orders: Within 3 business days
To be eligible for an exchange, items must be unworn and have all original tags attached.
To request a size exchange, please email **sinemacult@gmail.com** with your order details.
Shipping Costs
Customers are responsible for all shipping costs associated with exchanges unless the issue is due to an error on our part. If you wish to exchange an item for a different size, we will arrange the exchange once we receive the returned item. Please note that shipping costs for size exchanges are non-refundable and are the customer's responsibility.
Damaged or Incorrect Items
If you receive a damaged item or an incorrect order, please contact us immediately. Defective items or items received in error will be eligible for store credit.
We reserve the right to refuse an exchange if the returned item shows any signs of wear, misuse, or damage.
Sale Items
All sale items are final sale and are not eligible for returns or exchanges.